At Iron & Light Coaching ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This SMS Privacy Policy explains how we collect, use, and safeguard your information specifically in relation to our SMS (text messaging) services.
1. Information We Collect
When you opt-in to receive SMS messages from Iron & Light Coaching, we may collect:
Your mobile phone number.
Your name (if provided).
Records of your consent and the method used to opt-in (e.g., website form).
Your interaction history with our messages (e.g., when you click a link or reply).
2. How We Use Your Information
We use your information exclusively to provide the services you requested, which may include:
Program Updates: Information regarding hood cleaning certification modules and training materials.
Community Notifications: Updates about the Iron & Light Community and industry discussions.
Appointment Reminders: Notifications for live Q&A sessions or mentorship calls.
Support: Responding to your inquiries via text.
3. No Third-Party Sharing
Iron & Light Coaching does not sell, rent, or share your SMS opt-in data or phone number with third parties for marketing or promotional purposes. Your information is only shared with trusted service providers (such as our SMS gateway) solely for the purpose of delivering our messages to you. These providers are contractually obligated to keep your information secure.
4. How to Opt-In
You may opt-in to receive SMS messages by:
Checking the designated "Opt-In" box on our website contact or registration forms.
By providing your phone number and clicking "Submit" on a form where SMS terms are clearly disclosed.
Texting a specific keyword to our designated number.
5. How to Opt-Out (Unsubscribe)
You can cancel the SMS service at any time. Simply reply "STOP" to any text message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.
6. Support and Help
If you are experiencing issues with the messaging program or have questions, you can reply with the keyword "HELP" for more assistance, or contact us directly at:
Message frequency varies based on your interaction with our services (e.g., how many certifications or community threads you are active in). Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.
8. Changes to this Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
